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COVID-19 Info

Peters Valley School of Craft

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Online Shop Info

Online Shop Info

Shipping | Return Policy | FAQs

Shipping

Due to COVID-19 our staff is working remotely. Please allow up to 5 days for your order to ship.

You will receive tracking notifications when your order ships.

Exhibition Shipping Rates are not calculate at checkout, but will be invoiced separately to reflect the exact shipping cost of the item.

General Shipping Rates are calculated based on order total:

Total Order  Shipping Charge
Up to $50.00 $10.00
$50.01 - $100.00 $12.00
$100.01 - $150.00 $16.00
$150.01 - $200.00 $20.00
$200.01 - $250.00 $24.00
$250.01 and up FREE

The shipping prices are for orders shipped within the Continental United States. Alaska, Hawaii, and Puerto Rico or international orders, please call or email for special shipping requirements. Express shipping is available. Please call 973-948-5202 for a specific price quote.

Sales Tax

Peters Valley is required to charge sales tax on purchases shipped to New Jersey.

Insurance

Insurance can be purchased separately through a third-party company Route during checkout. Route provides protection for shipments that are lost, broken, or stolen. Add Route to your cart at checkout to enable protection. Visit routeapp.io to learn more.

Return Policy

Items purchased through the Peters Valley Gallery, online and in our store, may be returned for Store Credit only within 30 days of the date purchased. Store Credits are valid for one year from the date issued.

How do I return an item?

You can return an item to the Peters Valley Gallery in our store or by mail.

In Store: Simply bring your item(s) and receipt to our store located at 19 Kuhn Road, Layton, NJ 07851.

By Mail: In order to process online returns:

Contact the Peters Valley Gallery by calling 973-948-5202 or emailing us at gallery@petersvalley.org to let us know you would like to return your item(s).
You, the customer, are responsible for return shipping costs and insuring the work during its return shipment. If items are not insured and are lost or damaged during shipping, the Peters Valley Gallery is not responsible for replacing items, or processing the return.
Once the Peters Valley Gallery receives the returned item(s) you will be issued a Store Credit, valid for one year. You can purchase items online or in our store with this Store Credit.

FAQs

What kind of payments do you accept? Expand

The Peters Valley Gallery's online store accepts the following payment types: American Express, Apple Pay, Diners Club, Discover, Google Pay, JCB, Mastercard, PayPal, Shop Pay, Venmo, Visa.

A 6.625% sales tax will be added to NJ sales. Orders will not be shipped until payment is received.

Do you accept custom orders/commissions? Expand

The Peters Valley Gallery online shop features selected items from our physical store, but does not encompass all we have to offer in person. If you see something you like, but it is just not right, or you are looking for a specific item, please contact us directly. We will gladly try to accommodate your request whether it be locating other items in-store or creating a custom order.

What do I do if my merchandise arrives damaged? Expand

If merchandise arrives to you damaged, please call us immediately at 973-948-5202 or email gallery@petersvalley.org. Save all boxes and packing materials. Pictures will be needed for documentation.

Have more questions?

If you have any additional questions feel free to call us at 973-948-5202 or email gallery@petersvalley.org.

Peters Valley School of Craft

19 Kuhn Road
Layton, NJ 07851

Office: 973-948-5200
Gallery: 973-948-5202

info@petersvalley.org

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